Last updated: December 2, 2025
- Introduction
osAre Dutch Caribbean B.V. (“osAre”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring the secure processing of your personal data. This Privacy & Cookie Policy applies to all websites under the domain osare.ai and any online services, forms, or digital interactions we provide (collectively, the “Platform”).
We comply with applicable privacy legislation in Curaçao and, where required, follow relevant international standards such as the GDPR for individuals located in the European Union.
- Data We Collect
We may collect and process the following categories of personal data when you use our Platform or interact with us:
Personal Information
- Name
- Business email address
- Phone number (optional)
- Company name
- Information you choose to share with us via forms or messages
Service & Project Data
- Contact details of customer representatives
- Role/function
- Project-related communication
- Contractual and administrative information
- (We do not process customer production data unless explicitly agreed in a service agreement.)
Technical & Usage Data
- IP address (anonymized when configured)
- Browser and device information
- Log files
- Basic analytics data
If you provide us with personal data relating to others, you are responsible for ensuring that you are permitted to share it. We do not collect biometric data or special categories of personal data unless legally required or voluntarily provided.
- How We Use Your Data
We use personal data for the following purposes:
- Providing and improving our services
- Responding to inquiries and managing customer relationships
- Preparing proposals and executing contracts
- Ensuring the security and proper functioning of the Platform
- Meeting legal or regulatory obligations
- Sending optional service-related updates if you have opted in
We do not engage in automated decision-making or profiling.
Where the GDPR applies, we may rely on legal bases such as legitimate interest, consent (where applicable), legal obligation, or performance of a contract.
- Cookies & Analytics
We use cookies and similar technologies to operate the Platform and understand general usage patterns.
Functional Cookies
- Essential for basic operation, security, and platform performance. Always active.
Analytics Cookies
- Used to gain general insights into how the Platform is used.
Marketing Cookies
- We do not use marketing or advertising cookies.
If third-party embedded content places such cookies, you can manage them in your browser settings. You can control or delete cookies through your browser at any time.
- Third-Party Data Sharing
We share personal data only when necessary, including:
- Service delivery partners (e.g., cloud hosting, Microsoft Azure/M365, CRM or support systems)
- Compliance with legal or regulatory requirements
- Security, fraud prevention, and incident handling
- Contractually agreed subcontractors
All third parties must follow confidentiality and data protection requirements.
We do not sell personal data or share it for marketing purposes.
- Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
Retention periods depend on:
- Contractual requirements
- Legal and regulatory obligations
- Security and audit needs
- The need to manage complaints or disputes
After retention periods expire, data is securely deleted or anonymized.
- Data Security & Storage
We apply appropriate technical and organizational measures, including:
- Encryption of data in transit and at rest
- Access controls based on least-privilege principles
- Secure cloud infrastructure
- Monitoring and audit logging
- Regular security updates
Data may be stored in secure cloud environments inside or outside Curaçao using appropriate safeguards.
- Your Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Update or correct your information
- Request deletion where legally permissible
- Restrict or object to processing
- Withdraw consent (if processing is based on consent)
Some requests may not be fulfilled where legal or contractual obligations require us to retain data. In such cases, we will inform you accordingly.
To exercise your rights, contact us at info@osare.ai.
We may request identification and will respond within the required timeframe.
- Compliance & Legal Obligations
We comply with:
- Applicable data protection laws in Curaçao
- Contractual and regulatory obligations relevant to our services
- GDPR requirements for individuals located in the EU
- Industry-standard security and privacy practices
- Changes to This Policy
We may update this Privacy & Cookie Policy from time to time.
The most recent version will always be available on the Platform.
- Contact Us
If you have any questions about this Privacy & Cookie Policy, please contact:
osAre Dutch Caribbean B.V.
Kaya Firmesa 22
info@osare.ai
+59996855953